You will be able to view the status of your order through the "Your Account Page" which is the person icon on the top right of your screen. Under My Orders, you are able to view the current stage of your order. Select details and if you have been assigned a tracking ID from Pickupp, you would receive live updates. By opening this web link: https://sg.pickupp.io/en/tracking

Delivery takes 5-7 working days, but we aim to deliver to you before that.

Our deliveries are charged at a flat fee, regardless of the amount ordered. The cost of shipping will be displayed before order payment.

We will not be able to process the order if your student ID/ name is not included in the eligible graduates from TP/NYP. Additionally, it may take time for the school to send the updated graduate listing. Please do contact us via email to follow up on this matter.